Reference

How zotototo Handles Your Personal Data

Your account details, wallet activity through DANA, OVO, and GoPay, and your browsing behaviour on zotototo are all covered under this privacy policy.

Account data protectionDANA, OVO, GoPay transaction privacyCookie controls availableData deletion on requestIndonesia-region data handling

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat Support

Reach our account team directly through the live chat window in your dashboard. Queries about data access, correction, or deletion are handled through this channel.

Email Data Request

Send a written data request to our support email address. Include your registered account name and the wallet — DANA, OVO, or GoPay — linked at registration for identity verification.

In-App Account Settings

Some data preferences, including marketing communication opt-outs and cookie consent updates, can be adjusted directly inside your account settings on the zotototo mobile interface.

HOW WE PROTECT IT

Data Handling, Security and Your Account Rights

Encryption and Account Security

Account login is protected through an OTP verification step sent to your registered contact. Session data is encrypted in transit, and we monitor for access attempts that fall outside your normal login pattern.

Cookie Policy and Controls

We use cookies to keep your session active, remember your language preference, and measure how sections of the site are used.

Retention and Deletion

Transaction records tied to your DANA, OVO, or GoPay deposits are held for the period required under applicable financial rules. Once that period passes, or if you close your account and request removal, we delete identifiable data from active systems.

Requesting Changes to Your Data

You have the right to ask what data we hold, correct any detail that is wrong, or request deletion where no legal hold applies. Submit the request via live chat or email with your account reference and linked wallet name.

What We Collect and Why It Matters

zotototo Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with zotototo, we collect the information you provide directly — your name, contact details, and the e-wallet credentials you link, whether that is DANA, OVO, or GoPay. We also log technical data: device type, browser, IP address, and session timestamps. This

1
helps us verify your identity, process your deposits and withdrawals accurately, and flag unusual activity on your account. Payment transaction records — amounts, wallet references, and timestamps — are retained as required for financial record-keeping. We do not sell your data to third parties for marketing.
2
Where you have given consent, we may use your email or in-app notification path to send you account-relevant updates. Data we hold is processed only for the purposes stated at the time of collection. Availability of all features, including data rights and account functions, depends on
3
local law and is accessible only where permitted in eligible regions. If you are in Bekasi, Tangerang, or anywhere else in Indonesia, the same policy scope applies to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

These are the questions we hear most often about how personal and payment data is managed on zotototo. Each answer reflects how our actual account and wallet systems work.

We collect your name, contact details, and the e-wallet you register with — DANA, OVO, or GoPay. Device and IP data is also logged automatically for security verification during each session.

Yes. Wallet transaction references, amounts, and timestamps are stored as part of your account's financial record. This data is kept only for as long as applicable rules require and is never sold.

Submit a data access request through live chat or our support email. Include your registered account name and linked wallet for identity verification. We will respond within the timeframe required by applicable rules.

You can request deletion after closing your account. Where no legal hold applies to your financial records, we remove identifiable data from active systems. Some records are retained as required by applicable financial regulations.

We do not sell your data. We share it only with payment processors handling your DANA, OVO, or GoPay transactions, and with service providers who operate strictly under our data processing terms.

Some details can be edited directly in your account settings. For changes to identity data or registered wallet details, contact our support team via live chat with your account reference ready.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoZotototo Glossary

How zotototo Handles Your Personal Data

How to Reach Us About Your Data

Live Chat Support

Email Data Request

In-App Account Settings

Data Handling, Security and Your Account Rights

Common Questions About Your Privacy

01 What personal data does zotototo collect when I register?

02 Are my DANA, OVO, or GoPay transaction details stored?

03 How do I request a copy of the data zotototo holds on me?

04 Can I ask zotototo to delete my account data?

05 Does zotototo share my data with third parties?

06 How do I update or correct information in my account?

Privacy Policy

Related pages

Related pages